Orange Money Burkina Faso: A Convenient Way to Pay by Mobile Phone
Have you ever wished you could pay your bills, buy airtime, transfer money, or shop online with just your mobile phone? Well, now you can with Orange Money Burkina Faso, an innovative mobile payment app that does not require any internet connection. In this article, we will tell you everything you need to know about this app, how to download and install it, how to use it, what are its benefits and limitations, and how it compares with other mobile payment apps in Burkina Faso.
How to Download and Install Orange Money Burkina Faso App
Downloading and installing the Orange Money Burkina Faso app is very easy and simple. Just follow these steps:
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Go to the Google Play Store on your Android device or visit the on your browser.
Search for Orange Money Burkina Faso and tap on Install. The app is free and has a size of about 8 MB.
Open the app and register your account. You will need to enter your phone number, your name, your ID number, and your PIN code. You will also need to accept the terms and conditions of the service.
Congratulations! You have successfully downloaded and installed the Orange Money Burkina Faso app. You are now ready to use it for your financial transactions.
How to Use Orange Money Burkina Faso App
Using the Orange Money Burkina Faso app is very easy and intuitive. Just follow these steps:
Choose the service you want to use from the main menu. You can choose from depositing or withdrawing money, transferring money nationally or internationally, paying bills, buying credit or Pass Orange, or buying goods and services.
Enter the amount and the recipient's number or code. Depending on the service you choose, you may need to enter additional information such as the bill reference number, the merchant code, or the country code.
Confirm the transaction with your PIN code. You will receive a confirmation message with the details of your transaction. You can also check your balance or transaction history at any time from the app.
That's it! You have successfully used the Orange Money Burkina Faso app for your financial transactions. You can enjoy the convenience and security of paying by mobile phone.
Benefits of Using Orange Money Burkina Faso App
There are many benefits of using the Orange Money Burkina Faso app for your financial transactions. Here are some of them:
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No internet connection required. You can use the app even if you don't have access to Wi-Fi or mobile data. The app works with USSD codes that are compatible with any phone.
Fast and secure transactions. You can send or receive money, pay bills, or buy goods and services in a matter of seconds. The app uses encryption and authentication to protect your data and money.
Access to a wide range of services and merchants. You can use the app to pay for utilities, taxes, education, health, insurance, entertainment, travel, and more. You can also use the app to shop online or offline from thousands of merchants that accept Orange Money as a payment method.
These are just some of the benefits of using the Orange Money Burkina Faso app for your financial transactions. You can discover more benefits by downloading and installing the app today.
Limitations of Using Orange Money Burkina Faso App
While the Orange Money Burkina Faso app has many benefits, it also has some limitations that you should be aware of. Here are some of them:
Only available for Orange customers. You need to have an active Orange SIM card and an Orange Money account to use the app. If you are not an Orange customer, you will need to switch to Orange or use another mobile payment app.
Transaction fees may apply. Depending on the type and amount of your transaction, you may need to pay a fee to use the app. You can check the fee schedule on the or on the app before confirming your transaction.
Limited customer support options. If you have any problem or question with the app, you can contact the Orange Money Burkina Faso customer service by calling 1111 or by visiting an Orange shop. However, you may not get a prompt or satisfactory response depending on the availability and quality of the service.
These are just some of the limitations of using the Orange Money Burkina Faso app for your financial transactions. You should weigh the pros and cons of using the app before deciding whether it suits your needs and preferences.
Comparison with Other Mobile Payment Apps in Burkina Faso
The Orange Money Burkina Faso app is not the only mobile payment app available in Burkina Faso. There are other apps that offer similar or different features and services. Here are some of them:
Mobicash
Mobicash is a mobile payment app offered by Onatel, a subsidiary of Maroc Telecom. It allows you to send and receive money, pay bills, buy airtime, and access other financial services from your mobile phone. It works with any phone and any network. It has over 1 million users and over 10,000 agents in Burkina Faso.
Pros
Works with any phone and any network.
Offers a loyalty program that rewards users with points and prizes.
Offers a microcredit service that allows users to borrow money from their phone.
Cons
Requires internet connection to use the app.
Has higher transaction fees than Orange Money.
Has limited online and offline merchants that accept Mobicash as a payment method.
Ecobank Mobile
Ecobank Mobile is a mobile banking app offered by Ecobank, a pan-African bank that operates in 33 countries. It allows you to access your bank account, transfer money, pay bills, buy airtime, and access other banking services from your mobile phone. It works with any phone and any network. It has over 10 million users and over 3,000 branches in Africa.
Pros
Works with any phone and any network.
Offers a wide range of banking services such as loans, savings, investments, insurance, and more.
Offers regional and international transfers across Ecobank countries.
</ul Cons
Requires internet connection to use the app.
Requires a bank account with Ecobank to use the app.
Has lower transaction limits than Orange Money.
These are just some of the mobile payment apps available in Burkina Faso. You can compare them with the Orange Money Burkina Faso app and choose the one that best suits your needs and preferences.
Conclusion and Recommendations
In conclusion, the Orange Money Burkina Faso app is a convenient way to pay by mobile phone. It allows you to send and receive money, pay bills, buy airtime, and shop online or offline with just your phone. It does not require any internet connection and offers fast and secure transactions. It also gives you access to a wide range of services and merchants that accept Orange Money as a payment method.
However, the Orange Money Burkina Faso app also has some limitations. It is only available for Orange customers and it may charge transaction fees depending on the type and amount of your transaction. It also has limited customer support options if you have any problem or question with the app.
Therefore, we recommend that you download and install the Orange Money Burkina Faso app today and try it for yourself. You can enjoy the benefits of paying by mobile phone and discover how easy and convenient it is. You can also compare it with other mobile payment apps in Burkina Faso and see which one meets your needs and preferences better.
FAQs
Here are some frequently asked questions about the Orange Money Burkina Faso app:
What is the minimum and maximum amount I can send or receive with Orange Money Burkina Faso?
The minimum amount you can send or receive with Orange Money Burkina Faso is 100 FCFA. The maximum amount you can send or receive depends on your customer level, which is determined by your ID verification status and your transaction history. The customer levels are as follows:
Customer Level
ID Verification Status
Maximum Balance
Maximum Transaction Amount
Level 0
No ID verification
25,000 FCFA
25,000 FCFA per day
Level 1
ID verification by SMS or agent
200,000 FCFA
200,000 FCFA per day
Level 2
ID verification by biometric device or agent
1,000,000 FCFA
500,000 FCFA per day
Level 3
ID verification by biometric device or agent and KYC form
5,000,000 FCFA
2,000,000 FCFA per day
You can upgrade your customer level by visiting an Orange shop or agent and providing your ID document and KYC form.
How can I check my balance or transaction history with Orange Money Burkina Faso?
You can check your balance or transaction history with Orange Money Burkina Faso by using the app or by dialing *144# and following the instructions. You can also request a mini-statement by SMS for a fee of 25 FCFA.
How can I change my PIN code or recover it if I forget it with Orange Money Burkina Faso?
You can change your PIN code with Orange Money Burkina Faso by using the app or by dialing *144# and following the instructions. You can also change your PIN code by visiting an Orange shop or agent and providing your ID document.
If you forget your PIN code, you can recover it by calling 1111 or by visiting an Orange shop or agent and providing your ID document. You will receive a new PIN code by SMS that you will need to change as soon as possible.
How can I contact Orange Money Burkina Faso customer service if I have any problem or question?
You can contact Orange Money Burkina Faso customer service by calling 1111 from your Orange phone or 70 11 11 11 from any other phone. You can also visit an Orange shop or agent or send an email to orangemoney@orange.bf. You can also visit the for more information and assistance.
How can I deactivate my Orange Money Burkina Faso account if I lose my phone or SIM card?
If you lose your phone or SIM card, you should immediately call 1111 or visit an Orange shop or agent to deactivate your Orange Money Burkina Faso account. You will need to provide your ID document and your phone number. You can also request a SIM swap to keep your Orange Money account on a new SIM card. 44f88ac181
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